Terms & Conditions

Privacy

At the time of a purchase an account is created with your Name, Address, and some more personal information. We save this for our records and for your convenience and don't disclose this information. Credit cards will be processed by the Credit Card Company direct for your Security.?

We at WOC have the latest technology to protect your privacy however we do not take responsibility in any event of fraud and computer glitches.

Copyright

When using this site, you need to adhere to WOC Copyright rules. All content including graphics, text, logos, button icons, images, digital downloads, and software is the property of World of Communications and is not to be duplicated in any form.

Fees and Taxes

All transactions are taxable according to NY state taxation laws, and changes in local state laws will be strictly adhered to.

In accordance with the law, WOC will only exempt an order from taxes if the tax exemption form is on file.

No refund will be issued to back transactions that have already been taxed.

Chargebacks

Any and all credit card chargeback fees - including accompanying processing fees - will be forward to the customer's responsibility.

Credit Card Transactions

Checking terms and conditions on the online order form is the equivalent of providing a signature. Customer is thereby authorizing WOC to charge their credit card.

WOC offers store credit only - no credit card refunds.

WOC reserves the right to charge cards in advance before set renewal date for phone refills.

WOC cannot be held responsible for credit card fraudulence.

It is the customer's responsibility to inform WOC of updates to credit card, address and phone number information.

By signing standard WOC documents, customer authorizes WOC to charge their credit card(s), and agrees to never charge back without written permission from WOC.

Returns

All Sales are Final. Merchandise that was not used and is in the original packaging can be exchanged or returned for store credit within 14 days of purchase. Return Shipping is at the customer's expense and there will be an additional $10 Restocking fee. Items purchased online can be returned in the store with the original receipt.

Warranty

Brand new phones are under store warranty for 7 days from the date purchased and a 1 year warranty from the Manufacturer. Refurbished phones are under store warranty for 30 days from the date of purchase. Certified pre-owned phones are under store warranty for 7 days and 90 days under the carrier's warranty. Store receipts is required for any return or exchange. Warranty's exclude physical and water damage.